Support for your business.
Support for your family.
All in one place.
M&D Services LLC offers two distinct service areas — virtual business support for entrepreneurs and small business owners, and healthcare navigation for families and professionals managing care. Both backed by real experience, both built around making your life easier.
Business Support Services
Virtual support that keeps your business running.
Reliable, behind-the-scenes support so you can stay focused on growth — not buried in admin tasks.
Virtual Administrative Support
Day-to-day operational support that keeps your business organized, responsive, and running without the chaos. Whether you need help with scheduling, documents, or general task management — I've got it handled.
What's Included- Scheduling and calendar management
- Data entry and database maintenance
- Document and file organization
- Task tracking and follow-up
- General administrative assistance
Client Communication & Inbox Management
Your inbox shouldn't be running you. I manage your client communications professionally and consistently — so no inquiry goes unanswered and no follow-up falls through the cracks.
What's Included- Inbox organization and triage
- Responding to client inquiries
- Follow-up scheduling and tracking
- Client communication templates
- Message and response monitoring
Bookkeeping Support
Clean, accurate financial records are the foundation of a healthy business. I handle the day-to-day bookkeeping tasks so your books stay current, organized, and ready when you need them.
What's Included- Transaction categorization and tracking
- Invoicing support and management
- Financial record organization
- QuickBooks Online support
- Expense tracking and reconciliation
This service provides administrative bookkeeping support and does not replace a CPA or licensed accountant.
Payroll Assistance
Getting your team paid accurately and on time every time — without the administrative burden falling entirely on you. I manage the payroll process so you can focus on leading your business.
What's Included- Payroll processing and scheduling
- Hours tracking and verification
- Payroll record maintenance
- Coordination with payroll platforms
- Pay stub organization and filing
Now also offering
Healthcare Navigation & Patient Advocacy
For adult children managing a parent's care and busy professionals who need someone to handle the healthcare system on their behalf.
Healthcare Navigation Services
For families and professionals navigating the healthcare system.
The healthcare system is complicated by design. Between insurance paperwork, specialist referrals, discharge coordination, and provider communication — it's a full-time job that most people are managing on top of everything else they have going on.
I bring real experience from inside the healthcare system — in administration, insurance processing, and caregiving — to help you navigate it without getting lost in it.
This service is designed for two specific groups: adult children who are managing a parent's care, often from a distance or while working full time, and busy professionals whose own healthcare needs keep getting pushed to the bottom of the list until something becomes a crisis.
You don't have to figure it out alone. That's exactly what I'm here for.
Appointment Coordination
Scheduling, confirming, and tracking specialist referrals and follow-up appointments so nothing gets missed.
Insurance Navigation
Reviewing EOBs, following up on claims, tracking prior authorizations, and preparing appeal documentation.
Provider Communication
Acting as a liaison between you and medical offices — organizing records, preparing questions, following up on referrals.
Care Transition Support
Navigating hospital discharges, rehab placements, and transitions to home care or assisted living facilities.
Medical Records Organization
Creating organized, accessible systems for medical histories, medication lists, test results, and provider contacts.
Ongoing Care Monitoring
Tracking upcoming needs, medication refills, specialist follow-ups, and preventive care before things become emergencies.
This service has its own dedicated page with full details on how it works, who it's for, and what to expect on your first consultation.
See Full Healthcare Navigation Page →One-Time Services
Need help with one specific thing?
Not ready for ongoing support — or just need something handled right now? These one-time services are designed for exactly that. Quick, focused, and effective.
Medical Binder Setup
Starting at $75I build a fully organized medical binder for your loved one — medication list, provider contacts, insurance info, appointment history, and emergency details. Ready to use from day one.
Inbox Detox
Starting at $100I audit, organize, and deep-clean your email inbox — setting up folders, filters, and a system that actually keeps things manageable going forward.
Hospital Discharge Organization
Starting at $125Navigating a hospital discharge is overwhelming. I organize all discharge paperwork, coordinate follow-up appointments, and make sure nothing falls through the cracks during the transition home.
Financial Organization Session
Starting at $100I categorize, organize, and set up a simple tracking system for your finances — so you have a clear picture of where things stand and a system to keep it that way.
Paperwork Systems Setup
Starting at $75I build you a clean, logical filing system — digital or physical — so important documents are always findable and nothing gets lost in the pile again.
Caregiver Coordination Session
Starting at $150A focused session where I review your loved one's current care situation, identify gaps, and create an organized action plan with next steps you can actually follow.
Pricing is based on complexity and scope. Book a free consultation and I'll give you an exact quote for your specific situation — no surprises.
Book a Free Consultation →Not Sure Where to Start?
Find the right service for your situation.
You need Business Support if...
- Your inbox is overwhelming and client follow-ups are slipping
- Your books are behind or disorganized
- Admin tasks are eating into time you should spend on growth
- You need payroll handled without the headache
- You want a reliable partner behind the scenes
You need Healthcare Navigation if...
- You're coordinating care for an aging or ill parent
- Insurance paperwork and denials are piling up
- You can't keep track of appointments, referrals, and records
- Your own healthcare keeps getting deprioritized
- You need someone who actually understands the system